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Frequently Asked Questions

When can I move in?
If a space meets your specific needs, you can move in between 6am -10pm. We have 24-hour access upon management approval. In addition to online rentals, we offer an on-site rental kiosk to make renting easy at any time of the day.
How much space will I need?
You can use our Storage Calculator on our website or call our manager for assistance.
Do you have handcarts and dollies available?
Yes. We have carts in climate controlled Building F.
Do I need Renter/Tenant Insurance?
The rental agreement requires all customers to insure property stored at this facility and provide b.Mac’s with proof of insurance. Renter/Tenant Insurance is available through Property First Group for a small monthly fee when renting and signing your Lease Agreement.
What type of documentation do I need to provide to rent a space?
We require a government-issued photo ID (for example, a driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise. You must complete and sign our online Tenant Lease Agreement before access is granted.
How do I make a payment?
You must sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payment do you accept?
VISA, MasterCard, American Express, and Discover debit and credit
Do you sell boxes and supplies?
We do not sell boxes and supplies onsite.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me through the security gates?
No. When you sign up via our on-site kiosk, you will be given a security passcode allowing access between 6am -10pm (24-hour access available upon manager approval.) In addition, you will need to purchase a lock through our kiosk for $14.00.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 30-day notice before you move out. Please download our Termination of Lease. Once you have completed the form, please email it to brenda@bmacselfstorage.com.